Política de reembolso

Returns and exchanges.

The product to be exchanged or refunded must be returned to the Seller in its entirety and in its original and unopened packaging, according to the following modalities:
Electrodes that are no longer in the unopened and original packaging cannot be returned. The right of withdrawal expires as soon as the seal of the packaging is broken. For health and hygiene reasons, such items cannot be returned.
Any complaint and return that is not made in accordance with the rules defined above and within the deadlines set cannot be taken into account and releases the Seller from any liability to the Customer.
Any product to be exchanged or refunded must be returned to Seller in its entirety and in its original packaging.
The cost of return shipment shall be borne by the Customer.

Returns and refunds.

After notification of his decision to revoke, the Customer has 14 days to return or return the goods.

The Customer may request a refund of the returned product at no additional cost. However, the cost of return remains the responsibility of the Customer.
The return or exchange of the product can only be accepted for the products if they are still whole, intact and in their original condition, in particular with complete, intact packaging and in a state of re-sale.
The Seller will refund to the Customer all amounts paid, including delivery charges, within 14 days of the return of the goods or the sending of proof of shipment of the goods.